FAQs

Where are Aladdin products made?

Aladdin products are manufactured in South Korea (ROK)

Are Aladdin products UL or ETL listed?

Aladdin lights are low voltage products, and all of the power supplies and transformers are either UL or ETL listed.

Where does my order ship from?

Southern California

What apps can I use with Aladdin products? 

The "All in App" for the Aladdin "All-In" and
Aladdin "Mosaic" products is available for Apple or Android. 
The "Lampora" app for the Aladdin ALITE-2 is available for Apple or Android Other open source and paid DMX wireless control apps such as Luminair, and Blackout will also work with some Aladdin products such as the Mosaic and ALITE-2 series.

Where can I get repairs, service, and spare parts for my Aladdin lights?

For the U.S. market, most repairs and service can be done at our Southern California location.  We do stock some replacement parts, and most can be obtained within a week.